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Service · AI · Audit

AI in marketing
audit.

Your organisation already uses AI in marketing — or believes it does. An external audit reviews your tech stack, use cases, data quality, real return and risks. The diagnosis no internal provider will give you for free.

4-6
Weeks of audit
10+
Control points reviewed
100%
Prioritised recommendations
Who this service is for

For leadership that wants to see clearly.

Organisations that have hired AI providers

You've paid for AI consultancies or tools and aren't sure of the return. An external audit contrasts what was delivered with what was promised.

Leaders under pressure to ‘have AI’

Board and CEO push for AI without quite knowing what for. An external audit brings judgement before committing the organisation to investments that may not pay back.

Organisations with complex tech stack

You have several tools with AI components (CRM, analytics, automation, ads). It's worth reviewing whether they are coherent or whether there are overlaps, gaps, or expensive duplications.

Regulated sectors

Banking, healthcare, public sector. European regulation (AI Act) is tightening — auditing AI use with a compliance lens avoids major surprises.

Methodology

From ‘I think so’ to rigorous diagnosis.

Phase 01

Inventory and interviews

Mapping of the current stack with AI components, interviews with stakeholders (marketing, IT, data, legal), review of suppliers and contracts.

Phase 02

Technical and return analysis

Evaluation of each use case: data quality, model accuracy, operational integration, measurable return. What pays back, what doesn't, what is duplicated.

Phase 03

Ethical and legal analysis

Review of governance, GDPR compliance, AI Act, algorithmic bias, transparency towards the customer. Identification of critical risks.

Phase 04

Prioritised roadmap

Executive report with prioritised recommendations: what to keep, what to reinforce, what to discard, what to start. Defensible before board and committee.

What you gain

What an external audit delivers.

An external AI audit brings value that is hard to obtain from within:

01 · Unbiased view

No need to defend own investment.

The internal team and the providers defend what is already done. The external audit doesn't have to justify past investments — only bring judgement.

02 · Duplication detection

Goodbye to redundant tools.

Organisations with complex stacks often have tools with overlapping functionality. Auditing allows simplification and saves between 15 and 35% of annual tech cost.

03 · Prioritised use cases

You know where to invest best.

The report identifies the 3-5 AI initiatives with the highest real potential for your business — and discards those that only add noise.

04 · Compliance secured

Goodbye to regulatory risk.

Specific review against AI Act and GDPR avoids sanctions, surprises and reputational risks. Vital for regulated sectors.

05 · Argument before the board

Defensible executive report.

Professional document with external judgement backing decisions before the board, executive committee, or shareholders.

06 · Aligned talent

Team with clear north star.

After the audit, the internal team knows what to focus on. Parallel initiatives without common judgement end — everyone rows in the same direction.

Real cases

Audits in real organisations.

B2B services · scattered stack

Simplification from 6 to 3 tools.

Services company with 6 overlapping AI tools. The audit detected duplications and proposed consolidation. Significant annual saving + operational improvement.

References: AENOR · BOE · ISO

El marketing del cerebro es más predictible que el marketing de la opinión. — Ángel Ortega Castro
Retail · dirty data

Diagnosis before investing.

Retailer about to invest in a large AI project. The audit detected that the data didn't support the use case. Recommendation: invest first in analytical setup. Avoided a failed project.

Public sector · compliance

AI Act + GDPR review.

Public administration with various AI initiatives. Audit focused on European compliance. Recommendations to align initiatives with legal framework before larger deployments.

Anatomy of the case

How a case of AI applied to marketing is composed.

Input

Clean data

CRM, events, content, campaign history.

Process

Model + judgement

Trained or generative algorithm guided by rules.

Output

Measurable action

Lead prioritised, content published, decision taken.

When you need it

Signals that say it's the right time.

The AI audit delivers particular value at these four moments. Before them they are improvised; after them, it's usually too late:

01

You've invested considerably in AI without measuring return

You've spent months or years hiring AI suppliers and tools without clear impact measurement. Auditing identifies what pays back and what doesn't, before investing further.

02

You're preparing for a major AI investment

Before committing the organisation to a significant AI project, auditing the current state avoids repeating mistakes and lets you build on correct foundations.

03

Your sector has high regulatory risk

Banking, healthcare, insurance, public sector. The European AI Act applies from 2025/2026 with growing rigour. Without external audit, the risk of non-compliance is serious.

04

Change of executive team or CTO

New CMO, CTO, managing director coming in. An external audit provides a defensible starting view and avoids relying only on accounts from the previous team.

Frequently asked questions

What I get asked most about this service.

Is this just another consultancy?+

No. It's an external audit with a concrete deliverable: diagnosis and roadmap. We don't seek to stay on as permanent providers. The objective is that your organisation leaves with judgement to decide better, not dependent on us.

How much does it cost?+

It depends on scope and company size. An audit for an SME with a small stack falls within modest budgets. For mid-sized organisations with several departments and tools, it scales proportionally. In the first session we define a realistic scope.

Why external and not internal?+

The internal team has incentives (sometimes unconscious) to defend what was already done. The external audit doesn't have that restriction. Plus, a view with sector perspective brings benchmarks that are hard to have internally.

Do you also audit chatbots and generative models?+

Yes. We audit any AI component of the stack: predictive, generative, conversational, AI-powered automation. The scope is defined in the scoping phase at the start.

Do you compete with the big audit firms?+

We don't compete in that segment. The big four do expensive and generic AI audits. I bring specialisation in AI applied to marketing specifically, with knowledge of real providers and sector benchmarks. It's complementary, not equivalent.

Next step

Shall we talk about your specific case?

First 45-minute session, free of charge and no commitment. If we fit, I send you a detailed proposal within 5 days. If we don't, you take away a useful initial diagnosis.